FAQ & POLICY
Do You Take All Ages?
We would love to accept students of all ages; however, it would be preferable if the student was over 10 years of age due to the patience and discipline required to learn a musical instrument.
What Do I Need To bring?
A Guitar, electric or acoustic is all you need. Instructor will have chairs, cables, turners, and small practice amps, if needed. Handouts will also be provided during the lesson as well as pens to take notes.
How early show I show up for lessons?
Ideally, the best time to show up is right on time as lessons are often scheduled back to back. If you're late we not be able to extend the time. Also, if you're too early you may be spending that time in the hallway as the previous lesson finishes up.
Can’t Make a Scheduled Lesson?
Ideally we would like 24 hours’ notice, but we understand things can happen at the last minute. All we ask is that you give us as much notice as possible.
Missing a Lesson Without Notice?
If you fail to show up for a lesson and notify us you will be charged for the missed lesson, otherwise your weekly lessons with Sapulpa Guitar Academy will be terminated and your spot will be forfeit.
Contact Information?
We require a valid cell phone number from either the parent of student or student themselves.
Inclement Weather
Students will be notified if Sapulpa Guitar Academy is closed due to bad weather.
Parents of Students
If the student is under the age of 18 it is highly recommended, but not required that a parent or legal guardian stay during the lesson. Plus we highly encourage parents to learn the guitar with the child if possible to increase the likelihood of staying with the instrument as well as the bonding experience of learning a musical instrument together.
Right to Refuse Service
Sapulpa Guitar has the right to refuse service if any of the following conditions occur:
The customer is too rowdy and causing a scene.
The customer threatens an employee or the business owner, making that party feel like they are in danger.
The customer does not meet the company’s clothing or health requirement. (i.e. “No Shirt, No Shoes, No Service”)
The customer would overfill the establishment’s capacity.
The customer requests service when the establishment is not open.
Background Check
A background check on the instructor is available upon request as well as information required to run an independent background check on your own.